Terms and Conditions for Spirulina Products Offer
No Returns Policy
Once a product is sold, it cannot be returned. We do not accept returns or exchanges for any of our products.
Courier Charges
All courier charges will be borne by the customer. The courier charges will be calculated by our team based on the delivery location and weight of the order. These charges will be communicated to the customer before shipping.
Payment Terms
We only accept 100% advanced payment. Orders will be processed and shipped only after the full payment has been received and confirmed.
Non-Returnable Items
All items are non-returnable. Please ensure that you review your order carefully before making a purchase.
Order Confirmation
An order is considered confirmed only after the payment is received and processed. You will receive an order confirmation email with the details of your purchase.
Shipping and Delivery
The estimated delivery time will be communicated to you once your order is confirmed. We strive to ensure timely delivery, but delays may occur due to unforeseen circumstances. We are not liable for any delays caused by courier services or external factors.
Product Availability
All products are subject to availability. In the event a product is out of stock after your order has been placed, we will notify you and provide a refund or an alternative product option.
Order Cancellation
Orders can be cancelled within 24 hours of placing the order, provided the order has not been shipped. To cancel an order, please contact our customer service team. Once an order is shipped, it cannot be cancelled.
Damaged or Defective Products
In the unlikely event that you receive a damaged or defective product, please contact our customer service within 48 hours of receiving the product. We will review your complaint and may offer a replacement or refund at our discretion.
Contact Information
For any queries or concerns regarding your order, please contact our customer service team at [report@todiexports.com / 9321317398 / 022-4902526].
By placing an order on our website, you agree to the above terms and conditions.
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